AFTERMARKET

One of the most crucial areas of forklift ownership is partnering with the right choice for your parts and service needs.  Well, Yale Industrial Trucks have been well known and recognized over the years as being amongst the industry leaders.  We have now raised the bar in customer expectations and service levels.

No two businesses or their respective forklift applications are the same, so it only makes sense that you have servicing options that are as unique as your business and challenges. That is why we offer guaranteed response times as well as unique servicing programs such as Complete Care and Productivity Plus. 

We can even offer to perform the regularly scheduled planned maintenance during the evenings or weekends.  Imagine that, service that makes sense on your schedule.

Our service vans are GPS tracked and dispatched, enabling us to have quicker response times and worry free billing practices.  With this technology, we can even create custom e-mail alerts so that you know when our tech arrives and leaves. 

Then there is our industry changing E-Z one rate program.  It is a simple as it sounds, one hourly labour rate, that’s it.

• No travel charge
• No shop supply
• No miscellaneous charges
• No zone charge
• No office admin charge
• No fuel charges
• No sundry charge…

Just one E-Z rate.

Business is tough enough as it is, you don’t need to spend valuable time and effort auditing service invoices.  Your time is better spent taking care of your business while we take care of your forklifts.

Our service technicians are factory trained and more importantly are continuously trained to make sure we offer the most up to date trouble shooting diagnostics and repairs. Then there is our Synergy Service whose benefits are too numerous to go through here.  But imagine having your own dedicated fully trained forklift technician and fully stocked service van, but only on an as needed basis. We guarantee you get the same tech who knows your people, your products and adds to your productivity.

Whether you have a Yale, Hyster, Toyota, Caterpillar or any other forklift manufacturer, rest assured that Yale Industrial Trucks Ontario & Quebec can get the parts you need, at a price you’ll love.  And we have the technicians who can service them as well.

With over $1,500,000 in local parts inventory,  and access to 3.3 million OEM cross referenced part numbers which represent about 3,800 different models, we have you covered. And it doesn’t necessarily have to be new parts.  For major assemblies and those hard to find or discontinued parts, we can offer you alternatives such as rebuilt or used components. Our state of the art parts identifying software ensures you get the right part… right away. And for select fleet users, we offer a no charge parts consignment. Contact us today and we will show you how we can increase your efficiencies and grow your bottom line.